Payment
Methods
We accept American Express, Discover, MasterCard, Optima, Visa, PayPal
or a pre-approved purchase order.
Sales
Tax
Sales tax is charged on items shipped to California.
Typographical
and Listing Errors
At Unity Electronics, we strive to maintain as accurate and specific
website as possible through our product listings and descriptions. However,
we cannot guarantee that all content, pricing or specifications are
always current and complete. In the event that a product is listed at
an incorrect price due to typographical information, technical or other
error, Unity Electronics reserves the right to refuse or cancel any
order for that product.
Defective
Products and Missing Parts
Contact the warranty service provider listed above for defective
products and missing parts. If, after contacting the warranty service
provider, the product has not been repaired to your satisfaction, Unity
Electronics will work with you to obtain an appropriate resolution.
In this event, please
email our Customer Service Team or call 510-475-0400.
Return
Policy
You have
up to 15 days after the shipping date to initiate your return. Your
items must reach us within 30 days from the shipping date. Items received
after 30 days will not be accepted for return. We will ship all late
items back to you. All returns must be accompanied with an RMA number
issued by a Unity Electronics employee. You can obtain an RMA number
by calling 510-475-0400 x203 or
email our Customer Service Team.
To qualify
for a refund, ALL items must be returned in their original condition,
including the original packaging, manufacturer's containers, documentation,
warranty cards, manuals and all accessories. Do not mark or deface the
original manufacturer containers in any manner. We will not accept returns
if the packaging is not in its original condition.
Inbound
Freight for RMA Returns
All returns must be shipped freight prepaid. All related fees (shipping
& return shipping fees) are non-refundable for
all products, in all cases.
Restocking
Fee
Unity Electronics reserves the right to charge a 10% restocking fee
on all items that are returned. This policy is usually enforced on non-defective
returned items. However, all accepted returns are subject to this charge.
Refused
Shipments
Customers who refuse delivery in place of contacting Unity Electronics
to obtain proper return instructions may be assessed a fee to cover
return shipping, package refusal fee, and labor charges. This cost will
be passed along to the customer in the form of a deduction from the
total credit due to the customer. In addition, refused shipments may
be considered an unauthorized return and subject to the policies thereof.
