INTERNATIONAL SHIPPING POLICY
Limitations
For products shipped internationally, please note that any manufacturer
warranty may not be valid; manufacturer service options may not be available;
product manuals, instructions and safety warnings may not be in destination
country languages; the products (and accompanying materials) may not
be designed in accordance with destination country standards, specifications,
and labeling requirements; and the products may not conform to destination
country voltage and other electrical standards (requiring use of an
adapter or converter if appropriate). You are responsible for assuring
that the product can be lawfully imported to the destination country.
When ordering from UnityElectronics.com, the recipient is the importer
of record and must comply with all laws and regulations of the destination
country.
Returns
& Replacements
You have up to 30 days after the shipping date to initiate your return.
Your items must reach us within 45 days from the shipping date. Items
received after 45 days will not be accepted for return. We will ship
all late items back to you at your expense. All returns must
be accompanied with an RMA number issued by a Unity Electronics employee.
You can obtain an RMA number by calling 510-475-0400 x 203
or emailing us at Customer
Support. All returns must be shipped freight prepaid. All related
fees (shipping & return shipping fees) are non-refundable for all
products, in all cases.
ALL items
must be returned in their original condition, including the original
packaging, manufacturer's containers, documentation, warranty cards,
manuals and all accessories. Do not mark or deface the original manufacturer
containers in any manner. We will not accept returns if the packaging
is not in its original condition.
Restocking
Fee
Unity Electronics reserves the right to charge a 25% restocking fee
on all items that are returned. This policy is usually enforced on non-defective
returned items. However, all accepted returns are subject to this charge.
Customs,
Duties, Import Fees, and Taxes
The recipient of an international shipment may be subject to import
duties and taxes, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by the recipient;
we have no control over these charges and cannot predict what they may
be. Customs policies vary widely from country to country; you should
contact your local customs office for further information.
